Existing customers

Manage your policy

Update your details, see policy documents or make a claim

Policy documents

The Car Insurance Policy Booklet contains the full terms and conditions for BEAM car insurance and tells you about the main features and limits of the policy.

Car Insurance Policy Booklet

If you need the policy booklet information in large print, audio or Braille, please call us on:

0800 262 050

You can also contact us using Relay UK (formerly Next Generation Text).



About your contract

Please read this PDF summarising your contract with Automobile Association Insurance Services Limited, trading as BEAM:

About your contract with AA Insurance Services

Updated November 2023.



Additional cover

Breakdown Cover

Breakdown Cover Policy Booklet– Roadside

Breakdown Cover Policy Booklet – Roadside and National Recovery


Motor Legal Assistance

Motor Legal Assistance Policy Wording


Excess Protection

Policies starting or renewed from 30 December 2023:

Excess Protection Policy Wording

Policies starting or renewed on or before 29 December 2023:

Excess Protection Policy Wording


Motor Accident Plan

Policies starting or renewed from 30 December 2023:

Motor Accident Plan Policy Wording

Policies starting or renewed on or before 29 December 2023:

Motor Accident Plan Policy Wording



Online legal documents service

Motor Legal Assistance additional cover comes with an online legal documents service, for both BEAM and AA customers.

If you've bought Motor Legal Assistance and want to access the service, just register with your car insurance policy number on our legal documents portal.



Contact us

0330 041 3684

Lines are open Monday to Friday 8am to 7pm, Saturday 9am to 5pm.

Call now

Car insurance claims

0330 041 3689

Lines are open 24/7 all year.

Call now